1. The Edit Task function allow the user to edit task details that have previously input when creating the task.


2. Besides, the edit task feature also allows the user to assign task to agent that have not been assigned previously.



3.You can Edit Task Detail  by clicking on the "More" button and select "Edit" from the drop down menu. 


(Tips: Edit feature will only be available when task status is unassigned)



Edit Task Info dialog box appear successfully. Fill in edit details and click on "Save".